All Godbolé Gear products come with a warranty against defects in materials and workmanship, for a period of three years from the date of purchase subject to responsible use.
During this warranty period, a defective product will be repaired or replaced free of cost. Shipping costs will be borne by the seller. Beyond the three year period, any servicing or repairs will be chargeable based on the repair work required. Return shipping costs will be borne by the buyer.
What is considered a defect: While extremely unlikely, broken stitches, broken buckles, broken rivets, leather ripping apart along stitches or joints are considered defects
What is NOT considered a defect: Natural variation in the structure of the leather (density is different at different points in the hide), marks on leather inherent to full grain leather (these occur due to scars acquired over the life of an animal), natural color variation from product to product due to vegetable-tanned leather and natural dyes – these are hallmarks of authentic full grain leather and NOT defects. Similarly, the leather surface can develop cracks over the years, if not conditioned periodically. This is also not considered a defect.
What does responsible use mean?
Read the complete CARE INSTRUCTIONS to keep your leather product in top shape.
Warranty does not cover any type of damage caused by neglect or misuse (e.g. cracking leather due to exposure to high heat environments, shrunken leather due to exposure to water, abrasion due to harsh cleaning agents etc.), accidental damages (e.g. a truck running over it) or purely cosmetic damage (such as scratched leather).
Godbolé Gear reserves the right to change the above mentioned terms & conditions of warranty without prior notice. The warranty terms applicable to your purchase will be those in force as of your order date. They will also be mentioned on your product information guide.
Your leather product needs care and attention occasionally. You can ensure it stays in good condition by following our care instructions; or you could send it to us for expert conditioning, for a fee, of course. Also, should your product be damaged due to any accident, misuse or neglect, you could always turn to us for help. We will assess the damage, let you know if it is repairable and the charges, if any. Shipping costs both ways will be borne by you.