When will my order be shipped?

Most of our creations are made to order, while some are pre-made. For items that are made to order, please allow 7-10 business days to initiate shipping as we carefully hand cut and hand stitch your order. For items in stock, please allow 2 business days to initiate shipping.

What is the transit time for my order?

For shipments within India, depending on your location, you should receive your order within 1-4 business days of shipping. We use express shipping and you will receive the tracking code on your registered email once we ship the order. For international shipments, the shipping times can vary between 7-15 business days.

What about shipping charges?

For shipments within India, we offer a complimentary express shipping service.

For international locations, do get in touch with us before you place an order so we can provide you the estimated shipping charges. Please note that depending on the international destination, additional charges in the form of customs duty may have to be borne by the recipient, payable to the shipping courier company on receipt of your package.

In a very rare event that we cannot ship to a location for a booked order, we will refund the order amount if an alternate shipping arrangement cannot be agreed upon between us. 

Why do you need my personal information?

We need the recipient's name, delivery address and phone number at check-out for shipping purposes. This information is shared with the payment gateway and shipping company to provide you with the necessary services. We do not store your information on our servers and we do not sell your information to any third parties.